Terms & Conditions
Sistas & Passport welcomes you to our website and services. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.
Please read them carefully before using our services.
1. Acceptance of Terms
By using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes signifies your acceptance of the new terms.
3. Services Provided
Sistas & Passport offers curated travel experiences, including group trips. We strive to provide high-quality services, but we do not guarantee that our services will meet your expectations or be available without interruption.
4. Booking and Payment
Booking: To book a trip or service, you must complete the booking process on our website or through our customer service. All bookings are subject to availability and acceptance by us.
Payment: Payments must be made in accordance with the payment schedule provided at the time of booking. We offer flexible payment plans for your convenience. Failure to make timely payments may result in the cancellation of your booking.
5. Cancellations and Refunds
Sistas & Passport DO NOT OFFER OR PROVIDE ANY REFUNDS.
Cancellations by You: If you need to cancel your booking, please refer to our cancellation policy provided at the time of booking. All Cancellation are non-refundable.
Cancellations by Us: We reserve the right to cancel any trip or service due to unforeseen circumstances, such as natural disasters, political instability, or insufficient participation. In such cases, we will offer alternative arrangements or a full refund.
6. Travel Documentation
Passports and Visas: It is your responsibility to ensure that you have a valid passport, visas, and any other required travel documentation. We are not responsible for any issues arising from your failure to obtain the necessary documents.
Health Requirements: You are responsible for meeting all health requirements, including vaccinations, for the destinations you plan to visit.
7. Travel Insurance
We strongly recommend that you purchase travel insurance to cover any unforeseen circumstances, such as trip cancellations, medical emergencies, and lost luggage. We do not provide travel insurance and are not responsible for any costs incurred due to your failure to obtain adequate coverage. Remember: Sistas & Passport DO NOT OFFER OR PROVIDE ANY REFUNDS
8. Conduct
By using our services, you agree to conduct yourself in a respectful and lawful manner. We reserve the right to terminate your access to our services if you engage in any behavior that we deem inappropriate, disruptive, or harmful. You will not receive any REFUNDS for any unused portion of the trip.
9. Intellectual Property
All content on our website, including text, graphics, logos, videos, and images, is the property of Sistas & Passport or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
You agree to allow Sistas & Passport to take photo images, videos, and or recordings of you while in destination and allow us to reuse those items for future promotions and likeness.
10. Limitation of Liability
To the fullest extent permitted by law, Sistas & Passport is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless Sistas & Passport, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our website or services, your breach of these Terms and Conditions, or your violation of any rights of another person or entity.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Georgia in which Sistas & Passport is headquartered, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved in the state or federal courts located in that state.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: link
Effective Date: 5/29/24
By using our website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. Thank you for choosing Sistas & Passport. We look forward to creating unforgettable travel experiences with you.